Privacy Policy

Expert-led

Neurodiversity Programs

that change how you experience life

We support neurodivergent adults to understand how their mind works, reduce internal strain, and build lasting confidence - with structured coaching and practical tools designed specifically for ADHD, dyslexic and autistic adults.

Organisational support

For Individuals

Support for neurodivergent adults

We offer structured, neurodiversity-informed support for adults who want to understand themselves more fully, find the right tools for their life and reduce the pressure they’ve been carrying.

Our work ranges from focused group programmes to in-depth 1:1 support.
Everything we offer is expert-led, practical, and designed for real life - not theory.

Individual support

For Organisations

Support for workplaces and leaders

We work with organisations who want to move beyond awareness and into meaningful neuro-inclusion.

Through training, workshops, and structured programmes, we help leaders understand neurodivergent thinking, reduce unnecessary pressure and burnout, and create environments where employees can perform sustainably.

Organisational support

What is this Privacy Policy for?

This privacy policy is for the website www.remarkableminds.org And the business of Remarkable Minds Ltd. It governs the privacy of those who choose to use it.

The policy sets out the different areas where user privacy is concerned, and

outlines the obligations & requirements of the users, the website and website

owners. Furthermore the way this we process, store and protect user

data and information will also be detailed within this policy.

The Information We Collect

The type of information we may collect includes:

1. Your full name

2. Your address and postcode

3. Your contact information (such as your email address)

4. Your payment details

5. General information about yourself (such as your interests, your experience

of our services and products or other services and products and your contact

preferences)

6. Information relating to your use of our Services

How We Use Your Information

1. To provide products and services that you have requested.

2. To send communications and administrative emails about the Services, our

products, and updates to your account.

3. To analyse, benchmark and conduct research on user data and user

interactions with the Services and our products and services.

4. For our internal record keeping.

5. To contact you to answer any queries you may have.

6. Marketing

The Website

The website and its owners take a proactive approach to user privacy and

ensure the necessary steps are taken to protect the privacy of its users

throughout their visiting experience. This website complies to all NZ national laws

and requirements for user privacy.

Use of Cookies

The website uses cookies to better the user’s experience while visiting the

website. Where applicable this website uses a cookie control system allowing the

user, on their first visit to the website, to allow or disallow the use of cookies on

their computer / device. This complies with legislation requirements for websites

to obtain explicit consent from users before leaving behind or reading files such

as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save

and store information about the user's interactions and usage of the website. This

allows the website, through its server, to provide the users with a tailored

experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from

this website on to their computers hard drive they should take necessary steps

within their web browsers security settings to block all cookies from this website

and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand

how they use it. This software is provided by Google Analytics which uses

cookies to track visitor usage. The software will save a cookie to your computer’s

hard drive in order to track and monitor your engagement and usage of the

website, but will not store, save or collect personal information.

You can read Google's privacy policy here for further information
http://www.google.com/privacy.html

Other cookies may be stored to your computer’s hard drive by external vendors

when this website uses referral programs, sponsored links or adverts. Such

cookies are used for conversion and referral tracking and typically expire after 30

days, though some may take longer. No personal information is stored, saved or

Collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and

provide any such personal details requested at their own risk. Your personal

information is kept private and stored securely until a time it is no longer required

or has no use, as detailed in the Data Protection Act 1998 and the GDPR

regulations. Every effort has been made to ensure a safe and secure form to

email submission process but advise users using such form to email processes

that they do so at their own risk.

The website and its owners use any information submitted to provide you with

further information about the products / services they offer or to assist you in

answering any questions or queries you may have submitted. This includes using

your details to subscribe you to any email newsletter programme the website

operates but you have the express ability to unsubscribe at any time. This is by

no means an entire list of your user rights in regard to receiving email marketing

material.

Your details are not passed on to any third parties.

Collecting, controlling and processing data

The website requires the visitor to opt-in to receive future information from us

● We will specify the method of communication to the user via the opt in

process

● We do not pass information on to third party companies

● A record is held regarding how consent is acquired

● The processing of data for marketing purposes is compliant to the latest

GDPR/PECR regulations

● All data is held within a cloud-based encrypted location. This includes a

compliant CRM and/or Email Marketing system. No data is held on local

drives or individual computers

●We delete any irrelevant or excessive personal data that is surplus to

requirements for marketing purposes

● All ‘prospect’ data we hold, is only used for marketing purposes

● We have simple procedures in place to deal with inaccuracies and

complaints should they arise

● When using data to market by email and post, the information provided

includes our contact details

Email Newsletter

We operates an email newsletter programme, used to inform

subscribers about products and services supplied by this website as well as provide useful information on the topic of neurodiversity.

Users can subscribe through an online automated process should they wish to do so but do

so at their own discretion. Some subscriptions may be manually processed

through prior written agreement with the user.

Subscriptions are taken in compliance with Spam Laws and GDPR regulations.

All personal details relating to subscriptions are held securely and in accordance

with the Data Protection Act 1998 and the subsequent EU GDPR regulations

introduced in May 2018. No personal details are passed on to third parties nor

shared with companies / people outside of the company that operates this

website.

Under the Data Protection Act 1998/GDPR you may request a copy of

personal information held about you by this website's email newsletter

programme. A fee will be payable. If you would like a copy of the information held

on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain

tracking facilities within the actual email. Subscriber activity is tracked and stored

in a database for future analysis and evaluation. Such tracked activity may

include; the opening of emails, forwarding of emails, the clicking of links within

the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user

with more relevant content based around their activity.

In compliance with Spam Laws and latest GDPR regulations, subscribers are

given the opportunity to unsubscribe at any time through an automated system.

This process is detailed at the footer of each email campaign. If an automated

unsubscription system is unavailable clear instructions on how to unsubscribe will

be detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external

links, users are advised adopt a policy of caution before clicking any external

web links mentioned throughout this website. (External links are clickable text /

banner / image links to other websites.)

The owners of this website cannot guarantee or verify the contents of any

externally linked website despite their best efforts. Users should therefore note

they click on external links at their own risk and this website and its owners

cannot be held liable for any damages or implications caused by visiting any

external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be

served through our advertising partners, to whom may have detailed privacy

policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers’ website through a

referral programme which may use cookies and will track the number of referrals

sent from this website. This may include the use of cookies which may in turn be

saved on your computers hard drive. Users should therefore note they click on

sponsored external links at their own risk and this website and its owners cannot

be held liable for any damages or implications caused by visiting any external

links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media

platforms that this website and its owners participate on are custom to the terms

and conditions as well as the privacy policies held with each social media

platform respectively.

Users are advised to use social media platforms wisely and communicate /

engage upon them with due care and caution in regard to their own privacy and

personal details. This website nor its owners will ever ask for personal or

sensitive information through social media platforms and encourage users

wishing to discuss sensitive details to contact them through primary

communication channels such as by telephone or email.

The website may use social sharing buttons which help share web content

directly from web pages to the social media platform in question. Users are

advised before using such social sharing buttons that they do so at their own

discretion and note that the social media platform may track and save your

request to share a web page respectively through your social media platform

Account.

Shortened Links

This website and its owners through their social media platform accounts may

share web links to relevant web pages. By default some social media platforms

shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any

shortened urls published on social media platforms by this website and its

owners. Despite the best efforts to ensure only genuine urls are published many

social media platforms are prone to spam and hacking and therefore this website

and its owners cannot be held liable for any damages or implications caused by

visiting any shortened links.

GDPR Specific Information

For the purposes of GDPR regulations:

● The Data Controller is Rebecca Smith

● Our Lawful Basis is “Consent” for all databases and “Contract for purposes

of the processing of payments of products or services.

How to Contact Us

If you have any questions regarding our Privacy Policy or how we collect, use

and share your data you may contact us as follows:

[email protected]

Remarkable Minds Ltd

13a Felstead Street

Birkenhead, Auckland, 0626

New Zealand

Many of the adults who come to us are capable. Often highly capable.

They work hard.
They care deeply.
They manage.

Our Approach

Life becomes easier when you work with your brain, not against it.

This means...

understanding how your mind processes information, acknowledging the emotional impact of thinking differently, and applying tools built for your cognitive style.

Our work...

Our work is grounded in lived experience, professional training, and years of guiding neurodivergent adults and organisations through meaningful change.